Refund and Returns Policy

Return & Replacement Policy

Pink Noise Professionals Pvt. Ltd. does not accept returns or replacements once a product has been delivered.

However, if the product is found to be physically damaged, defective, or dead on arrival (DOA) at the time of delivery, you must notify us within 24 hours of the delivery date by emailing info@pinknoisepro.com along with your order details, clear photographs/videos of the product, and the issue. Such cases will be reviewed, and if approved after verification, they will be considered for a replacement.

Please note that any claims reported after 24 hours of delivery will not be eligible for replacement and will instead be handled under the applicable manufacturer’s warranty policy.

For products that develop a manufacturing defect or technical issue after the initial 24-hour period, the product will be serviced or repaired through the authorized service center or our service team, as applicable, in accordance with the manufacturer’s warranty terms and conditions.

Important:

• Returns are not accepted for any reason.
• Replacements are only considered for verified cases of physical damage, manufacturing defects, or DOA reported within 24 hours of delivery.
• Claims made after 24 hours of delivery will be treated as warranty/service cases only.
• Physical damage caused after delivery, misuse, improper installation, unauthorized modifications, or accidental damage is not covered under warranty.